We love to hear from our customers and those interested in getting started using electronic cigarettes! Feel free to contact us with any questions, concerns, or suggestions you might have.
If you are an individual customer and have any issues with your order, click the green 'Support' tab in the upper left corner of your screen or e-mail us at firstname.lastname@example.org.
Either method will create a support ticket for you by which you can keep track of the issue as we work to resolve it. A copy of your ticket will be emailed to the email address you enter. Please submit only one ticket per issue as submitting multiple times will only slow down our ability to respond to you as we will have to delete the duplicate tickets.
Contact us if you are a wholesale customer!
Find other stores who carry Virgin Vapor on our Store Locator
Write to us at
3555 Westwind Blvd.
Santa Rosa, CA 95403