Here is what your new ViVi Nova looks like in the package when it first arrives.  The body is on the left and there are two replacement heads on the right:

First, remove the body of the ViVi from the package:

Next, pull off the protective plastic cover from the mouthpiece.  You can discard it or save it for storing your replaceable heads when not in use:

To fill the unit with e-liquid, start by unscrewing the top:

From here, you can easily fill the tank with e-liquid.  Just pour the e-liquid into the top.  You can pour it on all sides but avoid getting e-liquid into the central tube and don't fill it all the way to the brim but rather leave a bit of space at the top.

Once you've added e-liquid, screw the top back on, attach the tank to a battery and you're ready to vape!  Here's a ViVi Nova pictured with one of our blue KGO batteries:

For cleaning or to swap out the replaceable head, you can take the unit further apart.  After removing the top again, unscrew the clear tube from the base:

Then unscrew the replaceable head:

To clean, wash all parts thoroughly and let dry.  You can swap out the replaceable head for any of the three that come with your ViVi Nova kit.  The kit comes with heads in 2.8, 2.4 and 1.8 ohms.  Generally speaking, the lower the ohms, the hotter your ViVi will run producing more vapor, more throat hit and a warmer vape.  Lower ohms will also drain your battery faster.  The higher ohm levels, on the other hand, will produce a cooler, gentler vape, will be easier on more delicate flavors and will not use up your battery life as quickly.  Have fun experimenting and find your favorite ohm level for each e-liquid flavor!

Don't hesitate to contact us at: customerservice@virginvapor.com for help with any questions you might have!